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LEGAL

Privacy Policy

Last updated: 4 March 2026

In short: Limitless Miles is a brand owned and operated by Exposure OÜ. When you use the Limitless Miles platform, your personal data is collected and processed by Exposure OÜ, registry code 17450262, registered at Ahtri tn 12, 15551 Tallinn, Estonia. This policy explains what we collect, why, and the rights you have over it.

On this page
  1. 1. Who controls your data
  2. 2. What data we collect
  3. 3. How we use your data
  4. 4. Our legal basis for processing
  5. 5. Who we share data with
  6. 6. International data transfers
  7. 7. How long we keep your data
  8. 8. Your rights under GDPR
  9. 9. Cookies and similar technologies
  10. 10. Location and ride-tracking data
  11. 11. Children's privacy
  12. 12. Security
  13. 13. Changes to this policy
  14. 14. Contact us

01Who controls your data

The Limitless Miles platform, including this website, the Limitless Miles mobile app, and all associated services (Garage, Community, Social Hub, Live Maps, Marketplace, and Merch Studio), is operated by:

Exposure OÜ
Registry code: 17450262
Registered address: Ahtri tn 12, Kesklinna linnaosa, Tallinn, Harju maakond, 15551, Estonia
Email: privacy@limitlessmiles.cc

Exposure OÜ is the Data Controller for the purposes of the EU General Data Protection Regulation (GDPR) and Estonia's Personal Data Protection Act. Limitless Miles is our consumer-facing brand name. This policy uses "we", "us", and "Limitless Miles" to refer to Exposure OÜ acting in that capacity.

02What data we collect

We collect data in three ways: information you give us directly, information generated by your use of the platform, and information from third parties you choose to connect.

Information you give us

  • Account details: display name, email address, phone number, country, and password (or authentication token if you sign in via a third-party provider).
  • Profile information: bio, avatar photo, primary bike, and any details you choose to add to your rider profile.
  • Content you post: photos, ride logs, comments, likes, and posts in the Social Hub.
  • Order and booking details: shipping address, garment size and design choices for Merch Studio orders, and booking details for Marketplace rentals or tours.
  • Payment information: processed directly by our payment provider, Stripe. We do not store full card numbers on our own servers.
  • Support requests: anything you tell us when you contact customer support.

Information generated by your use of the platform

  • Ride and activity data: distances logged, routes ridden, streaks, XP, and badges earned, including data submitted through Endurance Challenges.
  • Live location data: only if you explicitly opt in to live location sharing on the mobile app during an active ride. This is off by default.
  • Device and usage data: IP address, browser type, device identifiers, pages visited, and general usage patterns, collected automatically when you use the website or app.

Information from third parties

If you choose to connect a third-party account (for example, signing in through a social login provider), we receive the profile information that provider shares with us under its own permissions settings.

03How we use your data

We use the data described above to:

  • Create and manage your account, and authenticate you when you sign in.
  • Operate the core features of the platform: Garage, Community, Social Hub, Live Maps, Marketplace, and Merch Studio.
  • Process orders and bookings, including payment processing and fulfilment through our service providers.
  • Calculate and display ride statistics, leaderboards, XP, streaks, and Endurance Challenge progress.
  • Send you service related communications, such as order confirmations, security alerts, and changes to this policy.
  • Send you marketing communications where you have opted in, and let you unsubscribe at any time.
  • Detect, investigate, and prevent fraud, abuse, and security incidents.
  • Comply with our legal and regulatory obligations, including tax and accounting requirements under Estonian law.

04Our legal basis for processing

Under GDPR, we rely on the following legal bases depending on the activity:

ActivityLegal basis
Creating and operating your accountPerformance of a contract with you
Processing orders and paymentsPerformance of a contract with you
Live location sharing during ridesYour explicit consent
Marketing communicationsYour consent, withdrawable at any time
Fraud prevention and platform securityOur legitimate interest in keeping the platform safe
Accounting and tax recordsCompliance with a legal obligation

05Who we share data with

We do not sell your personal data. We share data only with service providers who help us operate the platform, each bound by contractual data protection obligations:

  • Payment processing: Stripe, for handling Merch Studio and Marketplace payments securely.
  • Infrastructure and hosting: our database, authentication, and storage provider, used to run the platform's core services.
  • Marketplace partners: vetted bike owners and tour operators, who receive only the booking details necessary to fulfil your reservation.
  • Print fulfilment partners: for Merch Studio orders, limited to your shipping details and chosen design.
  • Legal and regulatory bodies: where required by Estonian or EU law, or to protect our legal rights.

Content you choose to make public, such as Social Hub posts, community activity, and leaderboard rankings, is visible to other users of the platform by design.

06International data transfers

Exposure OÜ is established in Estonia, within the European Union. Where any of our service providers process data outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, before any transfer takes place.

07How long we keep your data

We keep your personal data for as long as your account is active, plus a reasonable period afterward to comply with legal, accounting, and tax obligations under Estonian law, typically up to seven years for financial records. Ride history and XP are retained as part of your account unless you request deletion. If you delete your account, we remove or anonymise personal data that is no longer required, subject to our legal retention obligations.

08Your rights under GDPR

As a data subject under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your data, in certain circumstances ("the right to be forgotten").
  • Restrict how we process your data.
  • Port your data to another service in a structured, machine-readable format.
  • Object to processing based on legitimate interest or for direct marketing.
  • Withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, contact us at privacy@limitlessmiles.cc. We will respond within one month, as required by GDPR. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) or your local supervisory authority.

09Cookies and similar technologies

We use essential cookies to keep you signed in and to remember basic preferences, such as your distance unit and display theme. We may use analytics cookies to understand how the platform is used, so we can improve it. Where analytics or marketing cookies are not strictly necessary, we will ask for your consent before setting them.

10Location and ride-tracking data

Live location sharing is a mobile-app feature that is off by default. If you switch it on for a ride, your location is visible only to your crew for the duration of that ride, as described in the app's privacy settings. Endurance Challenge tracking uses continuous location data only while a challenge is active, so your result can be verified, and this also requires your explicit opt-in. You can turn either setting off at any time in your account settings.

11Children's privacy

Limitless Miles is intended for users who are at least 16 years old, or the applicable age of digital consent in their country of residence. We do not knowingly collect personal data from children below this age. If we become aware that we have done so, we will delete that data promptly.

12Security

We apply technical and organisational measures to protect your data, including encryption in transit, access controls, and row-level security on our databases so that riders can only access data they are authorised to see. No system is completely secure, and we encourage you to use a strong, unique password for your account.

13Changes to this policy

We may update this policy from time to time, for example to reflect new features or changes in the law. If we make material changes, we will notify you through the platform or by email before the changes take effect. The date at the top of this page shows when it was last updated.

14Contact us

If you have questions about this policy or how your data is handled, reach out to us directly.

Exposure OÜ

Registry code: 17450262

Ahtri tn 12, Kesklinna linnaosa, Tallinn, Harju maakond, 15551, Estonia

Email: privacy@limitlessmiles.cc

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